Summary

The Summary page displays the most useful policy information. Endorsement Requests can be initiated from the Summary page, as well as e-Payments.

Summary sections include:

Policyholder Info

This section displays basic policyholder information. Click Request Change to submit a policy holder endorsement request.

Policyholder Info includes:

Label	Description
Company Name	The name that designates a company within the American Modern group.
Policy Number	Number assigned to a particular contract by American Modern.
Policy Status	Current condition of coverage - shows whether or not coverage is in force.
Entered Date	Date the current information was entered.
User ID	Identification number of the user who entered the current information.
Policyholder's Name	First and last name of the policyholder.
Address	The address of the insured property.
Mailing Address	The complete house, street, apartment/unit, or Post Office Box number which is used by American Modern to mail all communication to the insured.
Home Phone	Phone number, including area code, of the insured's home.
Work Phone	Phone number for insured at work.
Date of Birth	Date of birth of the policyholder.
Social Security Number	The Social Security Number of the insured.
Original Effective Date	Date the policy was first place with American Modern.

This section displays current billing information and includes the Make a Payment button that allows you to make an e-Payment for the current valid policy. Click Request Change to submit a billing endorsement request.

Current Billing information includes:

Label	Description
Date Due	Date a request for payment is to be received by the Company based on a schedule agreed to by the insured and Company.
Amount Due Now	Total pending policy premium currently due, plus service and other charges; sum of all pending charges: (Payment Amount + Service Charge + Other Charges).
Service Charge	Amount that is added to the amount due when a payment plan is used. This is the amount that reimburses the company for the expense incurred in preparing and mailing multiple bills and posting multiple payments.
Other Charges	Other charges, such as NSF and Reinstatement/Lapse Charges.
Total Outstanding	Total outstanding premium balance due on policy, plus any outstanding service and other charges: New Premium Balance + (Sum of all Outstanding Service Charges + Other Charges). Same as Remaining Balance on the billing notice.
Unpaid Balance	Amount of the current term premium that has not been paid.
Total Premium Received	Amount of the current term premium that has been received and posted to this policy.
Reason for Bill	The activity that caused a bill to generate.
Earn Premium Date	The date to which premium dollars that have been paid are earned. For example, a policy that is effective on January 1 with a premium of $500 of which $250 has been paid has an earned premium date of July 1.
Last Payment	Payment amount posted by American Modern.
Date Posted	Date the payment is entered into the American Modern system.
Concurrent Billing	Information on the most recent billing activity.
Next Bill Date	This date is calculated based on the billing cycle and the effective date of the policy term.
Next Bill Amount	The dollar amount that will appear on the next bill.
Billing Plan	The Billing Plan for the policy.
Bill To	The category of party to whom Bills will be sent (e.g., Agent).
Payment Plan	A schedule, selected by the insured, within which bills are sent to the insured and payments are due to American Modern.
Billing Status	Brief information regarding recent billing activity.
Pending Payment	Indicates if a payment has been made but not yet applied to the policy. For a value of Yes, click the link to view the payment details on the Billing History page.

Basic Record Detail

This section displays basic details about the policy.

Basic Record Detail includes:

Label	Description
Line of Business	Broad category under which the policy is written (e.g., Dwelling, Manufactured Home).
Program	A name given to a collection of coverages that are grouped to meet the needs of a subcategory of risks which fall under a line of business.
Policy Term (months)	The number of months during which a policy is in effect.
Effective Date	The date that the policy coverage becomes effective.
Expiration Date	The date that a policy term ends.
Written Premium	The sum of all premiums from the policy and endorsements written during a specific time period.
Full-Term Premium	The total premium charge for all coverages on a policy during an entire policy term.
Agent	An insurance company representative licensed by the state who solicits, negotiates or effects contracts of insurance, and provides service to the policyholder for the insurer. If the mouse pointer is held over the agency number, the agency name is displayed.
Agent Type -	Indicates the agent's channel of distribution. Some examples are L=Lender, D=Dealer, G=General Agent, I=Independent Agent.
Subproducer	An agent who has a contractual relationship with another, primary agent or managing general agent to place risks with a carrier through that primary agent.
Number of Liens	The number of lienholders that have an interest on the policy.
Total Claims	The number of claims that have been reported on the policy.
Number of Open Claims	The number of claims that are currently open on the policy.

Unit 1 Info

This section displays information about the Unit(s) covered in the policy. Click Request Change to submit a unit endorsement request.

Unit Info includes:

Label	Description
Total Units	The number of units that are included on the policy.
Year	The year that any particular unit was constructed or manufactured.
Make	The manufacturer name of an insured unit.
Model	An identifiable type of unit made by one manufacturer.
Serial Number	Unique identification number that is permanently affixed to the unit by the manufacturer.
Hull ID Number	Watercraft Only - Unique identification number that is permanently affixed to the unit by the manufacturer.
Location Address	The address where the insured property is located.

Cancellation

This section displays cancellation information if the policy has been cancelled.

Cancellation information includes:

Label	Description
Requested By	General category of entity requesting termination of coverage.
Reason for Cancellation	Description of the event that triggered a cancellation.
Date Effective	The date that a policy is no longer in force.
Method of Cancellation	Indicates whether the policy was cancelled using the "Flat," "Short Rate" or "Pro-Rata" calculation method.
Date Cancellation Entered in System	System entry date for termination of coverage.
Cancellation Amount	The amount of premium that was not earned by the Company at the time of the cancellation.

Refund Info

This section shows any refund details.

Refund Info includes:

Label	Description
Refund Amount	The amount of unearned premium that is available for return as a refund.
Refund To	Indicates the party to whom a refund will be made (e.g., INS=Insured)

To view additional policy details:

Follow the steps in Policy Search.
Click a page link in the Policy Inquiry page navigator to open a Policy Inquiry page.

Additional Policy Inquiry pages depend upon the policy type and may include:

Billing History
Coverage
Claims
Other Parties (Lienholder, Additional Insured)
Unit
Driver or Operator
Dwelling Data
Memos
Pay (make a payment)

MSB Calculated Value

The View MSB Report (pdf) opens a PDF of the home valuation for this policy from MSB’s RCT Express site, at the time of issuance. You may save a copy of this and share it with the customer.