Claims

The Claims page shows summary claims information for the current policy.

Claims information includes:

Label	Description
Claim	Number assigned to a request for payment of a loss.
Type	Cause of loss - category of loss with which a claim is associated.
Claim Date	Date of the event that initiated a request for payment under the terms of an insurance contract.
Payment	Dollar amount of a payment that was generated because a claim was settled.
Status	Indicator of whether or not a claim is still active.

To sort the Claims list, click a column heading.

To view claim details:

The Claim Details page opens.

Claim Details information includes:

Label	Description
Claim Number	Number assigned to a request for payment of a loss.
Date of Loss	Date of the event which initiated a request for payment under the terms of an insurance contract.
Date Reported	Date the Company is notified of a possible covered event.
Type of Claim	Category of loss with which a claim is associated.
Catastrophe	Event which causes a loss of extraordinary magnitude, such as a hurricane or tornado.
Total Loss	Indicator that the loss amount is greater than or equal to the value of the unit.
Expense Amount	Amount that is added to the record of a claim to recognize the costs associated with adjusting the claim.
Status	Indicator of whether or not a claim is still active.
Date Close	Date a claim is no longer considered outstanding.
Detailed Description	Text description of the circumstances surrounding a claim.

Adjuster information includes:

Label	Description
Adjuster Name	A person who investigates and settles losses for an insurance carrier.
Address	Address where the adjuster is located.
Phone	Phone number, including area code where the adjuster can be reached.
Examiner Name	American Modern associate who is responsible for a particular claim file.

Payments information includes:

Label	Description
Payment Amount	Dollar amount of either a payment remitted to American Modern in response to a bill, or a payment that was generated because a claim was settled.
Payment Date	Process date for a claim payment.
Payee(s)	The name(s) listed on a claim payment check as payee(s).
Sent to Name	Name of the person/organization to whom the claim draft was sent.
Address	The address where the claim draft was sent.