Frequently Asked Questions:Watercraft Rate, Quote, and Submit
How do I find out the status of an application I submitted?
Does deleting a quote make it evaporate or only archive it?
How long can a quote be saved and it is automatically rerated if I open it?
What if American Modern declines the quote I submit via modernLINK?
How long do I have to provide missing application information after American Modern contacts me?
How many years back does the MVR info apply to underwriting?
If I have additional questions, whom should I call?
If a quote is submitted for review by American Modern underwriters, it should be reviewed and approved or declined within 24 hours.
You can search for the quote (click Retrieve on the page menu bar) and open it to view the memo showing reason for decline.
After American Modern contacts you regarding missing information, you will have five business days before the quote is declined or the policy cancelled.
The Watercraft Experience Period is three years. While the MVR report may show violations prior to three years back, only the last three years are considered for underwriting.
Contact our System Support Team toll free at 1-866-527-9583 between the hours of 8:00 AM to 6:00 PM EST, Monday through Friday.
Select Retrieve from the page menu bar and search for your quote. You can search by last name, Quote ID, status, agency code, etc.
Policy number assignment depends upon your product authority profile. Policy numbers are assigned either at the time a quote is submitted for issuance or when the quote has been approved by an underwriter. Authorized users receive a message telling them that the submission was successful and the policy number is displayed. The policy number will also be available on the Summary page after the policy is issued.
Once a quote is deleted, it is gone. It is NOT archived and no one can retrieve it.
A quote can be saved indefinitely in the Rate, Quote and Submit system. The quote is automatically rerated if it is opened.
If you are already logged into the Rate, Quote and Submit system, do the following:
Right-click the Policy Inquiry link in the Quick Start menu.
Select Open in new window to open Policy Inquiry in a new window.
Press ALT+TAB to toggle between the windows.
Deposit the cash or money order into your own agency bank account and enter your banking information into the EFT down payment fields in modernLINK (ABA or bank routing number, Account Type, and Account Number). American Modern will deduct this amount from your agency bank account for this one policy.
Inform the insured that you are going to void the check and have the amount transferred from their bank account electronically (EFT). There is no EFT service charge in this case.
Collect banking information from the applicant; ABA or bank routing number, Account Type (checking or savings), and Account Number.
Inform the applicant that the down payment will be swept from their account after you request the transfer. Advise insured they will see the deduction on their bank statement.
Other options would be cash, money order or credit card.
Collect banking information from the applicant; ABA or bank routing number, Account Type (checking or savings), and Account Number.
There is no signed authorization needed for a “one time” EFT transaction.
There is no EFT service charge for a down payment but standard service charges for multi-pay plans apply.
Inform the applicant that the down payment will be swept from their account within one business day after the policy is issued.
Advise insured they will see the deduction on their bank statement. They will then receive bills based on the payment plan they selected.
